The information below sets out the terms and conditions offered by Sharon Worth Coaching:
Coaching
Procedure: we will meet at the agreed time and date. If it is a telephone call, you will
call me.
Confidentiality: all our sessions will remain totally confidential unless otherwise
agreed.
Coaching: A coaching session is 1 hour in duration. Sessions to be arranged ad
hoc when needed. I always recommend a block of 6 sessions to begin with, ideally
with no more than a month between sessions.
Changes: if you need to reschedule a meeting, please give me at least 24 hours’
notice. If you have an emergency, we will work around it.
Extra time: you may call or email me between our meetings if you need advice,
have a problem, or can’t wait to share a success with me. This is part of the support
I offer.
Payment: package payments (six sessions) are to be made through the website (via Stripe); sessions should be scheduled no more than four weeks apart and all six must be used within 24 weeks of purchase. Individual payments can also be made through the website or via BACS prior to the start of the session, as instructed in our Coaching Agreement.
Problems: please use open and honest communication with me if you are not
getting what you need from our coaching relationship. I will put your needs first
every time.
Boundaries: please note that coaching is not mentoring, counselling or therapy. If
issues arise that we feel are not appropriate, I will be happy to refer you to a suitable
professional.
Courses, Training and Workshops
Course bookings and online training purchases are non-refundable. If you are dissatisfied with any element of a course, workshop or training provision, please email sharon@sharonworthcoaching.com with details of your complaint. It is always a priority for a mutually agreeable solution to be found.
In the case of physical and live online events, participants are asked to arrive promptly and in appropriate clothing, if applicable, and in accordance with any given instructions.
Where live events are missed, for whatever reason, pre-recorded content will be provided free of charge.
If for any reason Sharon Worth Coaching is unable to deliver courses, training or a workshop due to illness or any other unforeseeable reason, participants will be given as much notice as possible and the choice of moving to another date, receiving pre-recorded content or a full refund as appropriate.
In the case of online, pre-recorded workouts, Sharon Worth Coaching takes no responsibility for any injury or illness sustained during the participation of such sessions. It is the client's responsibility to ensure they are fit and well enough to exercise and to make any appropriate adaptations to the exercises as instructed in the videos and/or to take rest breaks if/when needed.
Online content purchased by you is shared with you privately and is not shareable with anyone else.
